Terms & Conditions
Effective Date: 23/01/2026
Applicable To: Skin Sanctuary Pte Ltd (hereinafter referred to as "we", "us", or "our") and any individual or entity (hereinafter referred to as "you" or "your") that accesses, browses, uses or interacts with our website [Website URL] (hereinafter referred to as the "Website") and the services, content, products and features made available through the Website (collectively referred to as the "Services").By accessing, browsing, using or interacting with the Website or Services, you acknowledge and agree that you have read, understood, and accepted these Terms and Conditions (including any incorporated policies and guidelines) in full, and that you are legally bound by them. You also confirm that you have read and understood our Privacy Policy (available at [Insert Privacy Policy URL]), which governs the collection, use, disclosure and protection of your personal data in compliance with Singapore's Personal Data Protection Act 2012 (PDPA). If you do not agree to any part of these Terms and Conditions, you must immediately cease accessing, browsing, using or interacting with the Website and Services.
1. DefinitionsIn these Terms and Conditions, the following terms shall have the meanings as defined below, unless the context otherwise requires:- Content: Refers to all text, images, graphics, videos, audio, data, information, software, codes, logos, trademarks, service marks and other materials displayed, uploaded, transmitted or made available on or through the Website, including but not limited to content owned by us, licensed to us, or provided by you or other users.- User Account: Refers to an account created by you on the Website to access and use certain Services, which is linked to your personal data and authentication credentials (such as username and password).- Third-Party Services: Refers to services, products, content, websites or platforms provided by third parties that are linked to or integrated with the Website, including but not limited to payment processors, analytics tools, social media platforms and advertising services.- Prohibited Content: Refers to content that violates any applicable laws of Singapore (including but not limited to the Broadcasting Act, Sedition Act, Maintenance of Religious Harmony Act), these Terms and Conditions, or is harmful, offensive, illegal, fraudulent or otherwise objectionable, including but not limited to content that threatens public safety or national defense, undermines confidence in law enforcement agencies, incites or misleads the public, affects racial or religious harmony, or promotes pornography, violence or discrimination.
2. Eligibility and User Account2.1 EligibilityTo access and use certain Services on the Website, you must be at least 18 years of age or have the legal capacity to enter into a binding contract under the laws of Singapore. By accessing or using such Services, you represent and warrant that you meet this eligibility requirement and that all information you provide to us is true, accurate, complete and up-to-date.2.2 User Account Creation and MaintenanceSome Services may require you to create a User Account. You agree to provide accurate, complete and up-to-date information during the account creation process. You are solely responsible for maintaining the confidentiality of your User Account authentication credentials (username, password, etc.) and for all activities that occur under your User Account. You must immediately notify us of any unauthorized use of your User Account or any breach of security.We reserve the right to suspend, restrict or terminate your User Account at any time, without prior notice, if we reasonably believe that you have violated these Terms and Conditions, provided false or misleading information, or engaged in any illegal or fraudulent activity.
3. Use of the Website and Services3.1 Permitted UseYou are permitted to access, browse, use and interact with the Website and Services solely for your personal or legitimate business purposes, in compliance with these Terms and Conditions and all applicable laws of Singapore.3.2 Prohibited UsesYou shall not, and shall not permit any third party to, access, browse, use or interact with the Website or Services in any way that:- Violates any applicable laws, regulations, rules or orders of Singapore, including but not limited to laws governing data protection, privacy, intellectual property, content regulation and anti-fraud;- Infringes upon our intellectual property rights or the intellectual property rights of third parties;- Uploads, transmits, displays or makes available any Prohibited Content;- Interferes with or disrupts the operation of the Website or Services, or attempts to gain unauthorized access to any systems, data or networks associated with the Website or Services (including but not limited to hacking, phishing, or distributing malware);- Engages in fraudulent, deceptive or misleading activities, including but not limited to making false claims, forging information or defrauding us or other users;- Collects, harvests or otherwise obtains personal data or other information about other users without their explicit consent;- Uses the Website or Services for any commercial purpose not explicitly authorized by us, including but not limited to spamming, advertising or promoting third-party products or services without our prior written approval;- Modifies, adapts, reverse engineer, decompile or disassemble any part of the Website or Services, or creates derivative works based on the Website or Services without our prior written approval.
4. Intellectual Property RightsAll intellectual property rights (including but not limited to copyrights, trademarks, service marks, patents, trade secrets and other proprietary rights) in and to the Website, Services and Content (excluding User-Generated Content) are owned by us or our licensors. These intellectual property rights are protected by the intellectual property laws of Singapore and international treaties.You are granted a limited, non-exclusive, non-transferable and revocable license to access and use the Website, Services and Content solely for your personal or legitimate business purposes in compliance with these Terms and Conditions. You shall not copy, reproduce, distribute, display, perform, transmit, sell, license or otherwise exploit any part of the Website, Services or Content without our prior written approval.With respect to any content that you upload, transmit, display or make available on or through the Website (hereinafter referred to as "User-Generated Content"), you represent and warrant that you own all intellectual property rights in such User-Generated Content or have obtained all necessary licenses and consents to upload, transmit, display or make available such content. By uploading, transmitting, displaying or making available User-Generated Content, you grant us a non-exclusive, transferable, sub-licensable and worldwide license to use, reproduce, distribute, display, perform and modify such User-Generated Content for the purpose of providing, maintaining, improving and promoting the Website and Services.
5. Third-Party ServicesThe Website may contain links to or integrate with Third-Party Services. We do not control, endorse or assume any responsibility for Third-Party Services, including but not limited to their content, privacy policies, terms of service or reliability. Your use of Third-Party Services is solely at your own risk and subject to the terms and conditions and privacy policies of such third parties.We shall not be liable for any loss or damage incurred by you as a result of your use of Third-Party Services.
6. Payments and FeesIf you purchase products or services through the Website, you agree to pay all applicable fees, charges, taxes and other costs (collectively referred to as "Payments") in accordance with the pricing and payment terms displayed on the Website at the time of purchase.All Payments shall be made using the payment methods accepted by us (as displayed on the Website). You represent and warrant that you have the legal right to use the payment method you provide. We reserve the right to verify your payment information and to refuse or cancel any purchase if we suspect fraudulent activity.Unless otherwise stated, all fees and charges are non-refundable. We may, in our sole discretion, issue refunds in cases of error, fraud, or non-delivery of products or services as promised, in accordance with applicable laws of Singapore.Any taxes or charges imposed by government authorities, municipal bodies or other institutions in connection with your purchase shall be your sole responsibility, unless otherwise explicitly stated in the pricing terms.
7. Disclaimer of WarrantiesTHE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND ACCURACY.We do not warrant that the Website or Services will be uninterrupted, error-free, secure or free from viruses or other harmful components. We also do not warrant that the Content on the Website is accurate, complete, up-to-date or reliable. You acknowledge that your use of the Website and Services is at your own risk.
8. Limitation of LiabilityTO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW OF SINGAPORE, WE SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITIES) ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS, BROWSING, USE OR INABILITY TO USE THE WEBSITE OR SERVICES, OR THESE TERMS AND CONDITIONS, REGARDLESS OF THE LEGAL THEORY UNDER WHICH SUCH DAMAGES ARE CLAIMED (INCLUDING BUT NOT LIMITED TO CONTRACT, TORT, NEGLIGENCE OR STRICT LIABILITY).OUR TOTAL LIABILITY TO YOU FOR ANY DIRECT DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE, SERVICES OR THESE TERMS AND CONDITIONS SHALL NOT EXCEED SGD 100 OR THE AMOUNT YOU HAVE PAID TO US FOR THE USE OF THE RELEVANT SERVICES IN THE 12 MONTHS PRIOR TO THE CLAIM, WHICHEVER IS HIGHER.Nothing in these Terms and Conditions shall limit or exclude our liability for (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be limited or excluded under applicable law of Singapore.
9. IndemnificationYou agree to indemnify, defend and hold harmless us, our directors, officers, employees, agents, licensors and partners from and against any and all claims, losses, damages, liabilities, costs and expenses (including but not limited to reasonable legal fees) arising out of or in connection with (a) your access, browsing, use or misuse of the Website or Services; (b) your violation of these Terms and Conditions; (c) your violation of any applicable laws, regulations or third-party rights (including but not limited to intellectual property rights and privacy rights); (d) your User-Generated Content; or (e) any fraudulent or illegal activity you engage in in connection with the Website or Services.
10. TerminationWe may terminate or suspend your access to the Website or Services at any time, without prior notice, if we reasonably believe that you have violated these Terms and Conditions, engaged in illegal or fraudulent activity, or for any other reason in our sole discretion. Upon termination, all licenses and rights granted to you under these Terms and Conditions shall immediately cease.You may terminate your use of the Website and Services at any time by ceasing all access and use of the Website and Services and, if applicable, deleting your User Account. Termination of these Terms and Conditions shall not affect any rights or obligations that accrued prior to termination.
11. Amendments to These Terms and ConditionsWe may update or amend these Terms and Conditions from time to time to reflect changes in our business practices, legal obligations or regulatory requirements. We will notify you of any material changes by posting the updated Terms and Conditions on the Website and indicating the effective date. Your continued access, browsing or use of the Website or Services after the effective date of the updated Terms and Conditions constitutes your acceptance of the changes.
12. Governing Law and JurisdictionThese Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore. Any dispute arising out of or in connection with these Terms and Conditions, the Website or the Services shall be subject to the exclusive jurisdiction of the courts of Singapore.
13. MiscellaneousIf any provision of these Terms and Conditions is found to be invalid, illegal or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these Terms and Conditions, and the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.Our failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of such provision or our right to enforce such provision in the future.You shall not assign or transfer any of your rights or obligations under these Terms and Conditions without our prior written approval. We may assign or transfer our rights and obligations under these Terms and Conditions without your consent, provided that the assignee or transferee agrees to be bound by these Terms and Conditions.
14. Contact UsIf you have any questions, concerns or requests regarding these Terms and Conditions, the Website or the Services, please contact us:
Company Name: Skin Sanctuary
Email Address: [Insert Company Email]
Phone Number: +65 8705 3961
Postal Address: 371 Beach Rd, #B1-06, Singapore 199597, Singapore
Website: [Insert Website URL]